1. The ABCs of Marketing Analytics
Wednesday, May 12th, 2010 — 11:00 am PT / 2:00 pm ET
REGISTER NOW for this complimentary webcast
Join Sam Boonin, Vice President of Marketing at GoodData who will share best practices for building great marketing dashboards, and review how GoodData uses marketing analytics to 'walk the talk' of running a metrics-driven business. Our featured presenter, Suresh Vittal, Vice President and Principal Analytst at Forrester Research, will discuss the ABCs of Marketing Analytics.
2. Avatars Drastically Reduce Call Center Costs
Wednesday, May 19, 2010 11:00am PT / 2:00pm ET
REGISTER NOW for this complimentary webcast
Watch Forrester, Comcast and InteliWISE answering key questions: How can these virtual experts immediately answer customer requests on the web, being a first - line of defense for Customer Service.
Source: destinationCRM
Friday, May 7, 2010
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