Access Group wins Oracle Partner of the Year award for Siebel

E-Access Private Limited,part of Access Group, a leading IT services provider acrossPakistan was awarded the prestigious“SIEBEL PARTNER OF THE YEAR AWARD”by Oracle at a ceremony held at Serena Hotel, Islamabad on June 30^th 2010.

Oracle the undisputed leader in CRM space with its Siebel CRM Products, awarded e-Access to recognize its contribution in selling and successfully implementing Siebel CRM to Enterprise Customers in Pakistan. E-Access has worked closely with Oracle SAGE-WEST team to offer Siebel to various industries, particularly in financial institutions, FMCGs and pharmaceuticals.

The Award was received by Mr. Owais Zaidi, Chief Operating Officer, Access Group. Mr. Owais Zaidi, on this occasion commented that,“It’s an honor to receive the Partner of the year Award for Siebel. We are really passionate about the Siebel offering and our relationship with Oracle. Our belief and commitment towards Siebel enabled us to provide our customers with world’s best CRM solution to enhance their Front line productivity across Sales, Service and Marketing domains. We firmly believe in our relationship with Oracle and would like to extend special thanks to the Applications and Channels team for our combined success.

My special thank to our customers, as without their trust on us we would not have achieved this milestone.”

Tata Consultancy Services innovation network awaits its Siebel moment

The company’s COIN model, though making money, is yet to seea big hit six years after its launch

While Indian companies understand that innovation is the lifeline of business, they are only just realizing that the process is neither easy nor systematic. Six years after the model was conceptualized, much before the software industry took client-driven innovation seriously, the Co-Innovation Network (COIN) of Tata Consultancy Services Ltd (TCS) has begun making money, but that one big hit remains elusive.

“At least 75 solutions developed jointly with start-ups in the last five years are now part of TCS offering,” said chief technology officer Ananth Krishnan. “The COIN model is generating revenue but I’m still searching for a Siebel-like success in India.”

CRM@Oracle - Forecasting Presentation

Forecasting capabilities of Oracle CRMs are one of the most powerful feature present in them. Oracle have recently started series of  different presentations on features of Oracle CRMs. Below is the presentation on Oracle CRMs - Forecasting. I will hopefully add few more presentations of this wonderful product in up coming days.

CRM@Oracle - Forecasting

Oracle Siebel CRM demo for iPad

Oracle announced support for the iPad by combining their Siebel driven REST API with the Apple iPad OS SDK. Siebel is turning out to be a surprisingly versatile development tool for contemporary social capabilities. They are never ceasing to surprise at this point.Here’s a look at a Oracle/Siebel iPad app as demonstrated:



Other than Siebel, Sugar CRM have also launched its application for Apple iPad

Magic Quadrant for CRM Multichannel Campaign Management

24 April 2009 Adam Sarner
Gartner RAS Core Research Note G00166621

Unica, SAS, Teradata and Oracle are leaders in the multichannel campaign management market. Infor CRM Epiphany moves into a niche position, refocusing on CRM in its installed base. Marketo enters the market in the fast-growing SaaS multichannel campaign management area, focusing on lead management.

Magic Quadrant for Sales Force Automation

22 July 2009 Robert P. Desisto
Gartner RAS Core Research Note G00168995

Oracle CRM On Demand joins salesforce.com and Siebel as leaders in the sales force automation Magic Quadrant.
Despite slow sales due to the economy, organizations continue to invest in sales force automation (SFA). Gartner has not seen a drop-off in customer requests for help with vendor evaluations related to SFA. We have seen slightly more emphasis on software as a service (SaaS) due to tight capital budgets and the use of smartphones to drive salesperson adoption. Most vendors have come up with service and/or integration capabilities with fast-growing social networks, but sales organizations have been relatively cautious in embracing social-networking integration with SFA.