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Showing posts with label avaya. Show all posts
Showing posts with label avaya. Show all posts

Tuesday, June 8, 2010

Apple iPad targeted by Avaya device

While Apple is set to rev up the hype machine at its Worldwide Developers Conference (WWDC) today, Avaya seems about ready to introduce an iPad-like device for business users that might steal a little of Steve Jobs thunder. The Avaya device acts like a phone, has support for video and all manner of wireless technology.

The concept of such a chameleon appliance was revealed by Avaya during VoiceCon last fall when the company said it would blend the device with versions of Skype, Google and Yahoo applications hardened for business use.

Friday, April 30, 2010

Magic Quadrant for Unified Communications

 Bern Elliot, Steve Blood


Unified communications offers the ability to improve how individuals, groups and companies interact and perform tasks. Enterprise planners and managers should review how this emerging generation of communication software and systems can improve their business operations and processes.


Unified communications (UC) offers the ability to significantly improve how individuals, groups and companies interact and perform. UC also enables multiple communication channels to be coordinated. In some cases, separate servers may be consolidated, but, more frequently, UC adds functionality to existing communication applications. Key technologies include Internet Protocol (IP)-PBX, voice over IP (VoIP), presence, e-mail, audioconferencing and Web conferencing, videoconferencing, voice mail, unified messaging (UM), instant messaging (IM), and various forms of mobility. Another key capability of UC is that it offers a method to integrate communication functions directly with business applications; Gartner calls this capability "communication-enabled business process" (CEBP).